How to See a Doctor at the Surgery
70% of all GP appointments can be booked up to 4 weeks in advance. Please ask the receptionist if you would like to do this.
The remaining 30% of GP appointments become available at 08:00 each day. To book these appointments please telephone on the day that you wish to be seen, as near to 08:00 as you can.
We hope that this will enable you to get an appointment with the GP of your choice. However, at times of high demand and annual leave, this may not always be possible. We shall always do our best to advise you when the GP you wish to see is next available or to offer you an alternative with another GP or nurse Practitioner.
Pre-bookable appointments can also be booked up to 14 days in advance (subject to availability) on-line - you need to attend the surgery and tell us you want to register for on-line booking and you will be given a unique username and password.
Patient Access website for online appointments & prescriptions
If you would like to register for online booking please print off and complete forms below and bring to either surgery with ID documents (see below).
Online Access Information Leaflet
Online Access Application
Online Access ID
Walk in Surgery - at Hampton Dene Surgery Only
This is available every week day from 09:00 to 10:30. It is for patients with minor illnesses or new problems only. You do not need an appointment for this surgery; just go along and see the receptionist and she will book you in. You may see our nurse practitioner or a GP and this varies day to day
The “On Call” Doctor
One doctor is “on call” every day. This doctor will have fewer appointments that day so that he/she can deal with urgent matters and give advice.
Appointments with doctors and nurses are routinely 10 minutes long. If you feel you need longer please request a double appointment
If you wish to have a chaperone present, please mention this when making your appointment.
You are entitled to seek a second opinion from another GP within the practice.